UK GDPR & Cookie Policy
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1. Overview
IG IPTV is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA 2018). This page summarises our data processing activities and explains how to exercise your rights. For full details, please read our Privacy Policy.
The UK GDPR retained EU GDPR standards into UK domestic law following the UK's departure from the European Union, with the ICO acting as the UK supervisory authority in place of national EU DPAs.
2. Lawful Basis Summary
| Processing activity | Lawful basis |
|---|---|
| Account creation and subscription management | Contract (Art. 6(1)(b)) |
| Payment processing | Contract (Art. 6(1)(b)) |
| Fraud detection and security monitoring | Legitimate interests (Art. 6(1)(f)) |
| Usage analytics (anonymised) | Legitimate interests (Art. 6(1)(f)) |
| Marketing emails and messages | Consent (Art. 6(1)(a)) |
| Compliance with legal obligations | Legal obligation (Art. 6(1)(c)) |
3. Your Data Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you (Subject Access Request);
- Rectify inaccurate or incomplete data;
- Erase your data ("right to be forgotten") where applicable;
- Restrict processing in certain circumstances;
- Port your data to another service provider;
- Object to processing for legitimate interests or direct marketing;
- Withdraw consent at any time (without affecting prior lawful processing);
- Not be subject to solely automated decision-making that significantly affects you.
4. Making a Data Subject Request
To exercise any of the rights listed above, send a written request to [DPO_EMAIL] with your name, email address used to register, and the nature of your request. We will respond within one calendar month (extendable by two months for complex requests, with notification). We will not charge a fee unless a request is manifestly unfounded or excessive.
5. Cookie Policy
We use cookies and similar tracking technologies on our website. Cookies are small text files stored on your device.
Strictly necessary cookies (no consent required): session tokens, authentication state, shopping basket contents, and security cookies. These cannot be disabled without affecting core functionality.
Analytics cookies (consent required): used to understand how visitors interact with the website (pages visited, time on page, referral source). Data is aggregated and anonymised.
Marketing cookies (consent required): used to deliver relevant advertisements and track campaign performance. These cookies may be set by third-party advertising networks.
You can manage your cookie preferences at any time via the cookie preference centre (accessible from the footer of our website) or by adjusting your browser settings. Note that disabling cookies may affect website functionality.
6. ICO and Supervisory Authority
The Information Commissioner's Office (ICO) is the UK's independent body set up to uphold information rights. If you have concerns about how we handle your personal data and our response is unsatisfactory, you have the right to lodge a complaint with the ICO:
- Online: ico.org.uk/make-a-complaint
- Telephone: 0303 123 1113
- Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
For legal questions related to this page, contact us via WhatsApp or at [SUPPORT EMAIL].